IT Helpdesk

Auxilium

Project Description

Auxilium helps you to manage your IT Helpdesk requests online centrally. Manage support requisitions from users and monitor the performance of the support team through a web-based system which can be accessed from anywhere. It also helps for optimal utilisation of the infrastructure. Helps to keep a control on the assets and manage them from a centralised location.

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Features

  • Provide 24/7 Support
  • Get alerts for activities
  • In-built Knowledgebase
  • In-built Chat Messenger