Hospitality Industry – Enhancing Guest Experience through Digital Efficiency
In the hospitality industry, excellence in guest experience depends on flawless back-end operations. Hotels, resorts, and restaurant chains must juggle SOP compliance, asset visibility, staff onboarding, and visitor safety—all without missing a beat. As the industry modernizes, there is a pressing need for intelligent systems that go beyond spreadsheets and paper registers.
Hridayam Soft Solutions offers a unified digital suite for hospitality businesses to simplify documentation, manage distributed assets, control guest/vendor entry, and seamlessly onboard staff across properties. Whether you operate a boutique hotel or a national chain, our solutions ensure smoother audits, smarter workflows, and a more empowered workforce.
Industry Challenges
How Hridayam Helps
ShareDocs Enterpriser – ECM for Hospitality Compliance & Policy Control
AI-powered auto-classification of SOPs, FSSAI certificates, fire safety reports, and franchise documents
Metadata extraction from contracts, licenses, and vendor SLAs (validity, renewal dates, responsible department)
Secure policy repository for HR manuals, escalation protocols, and operational guides
OCR-enabled search across multilingual hospitality records
Version control and Office 365 integration for seamless interdepartmental collaboration
VizTrak – Visitor Management for Guest and Vendor Safety
QR-based check-in for vendors, auditors, contractors, and agency personnel
Digital visitor logs with timestamp and zone-level entry data
Integration with front desk systems and ID verification tools
Pre-approval workflow for VIP visitors or maintenance staff
Compliant with safety and security norms for high-footfall locations
FAMS – Fixed Asset Tracking Across Rooms, Kitchens & More
Barcode and RFID tracking for room inventory, kitchen assets, laundry equipment, and IT devices
Department-wise and zone-wise reporting for capex planning
Mobile-enabled audits with image capture and geo-tagging support
Asset depreciation and maintenance logs for audit readiness
Visibility across all branches or properties from a centralized dashboard
HRDMS – Seamless Onboarding for High-Churn Hospitality Staff
Digital onboarding workflows tailored for front desk, F&B, housekeeping, and concierge roles
Bulk onboarding of seasonal and contract staff with e-signature and document upload
Compliance tracking with auto-reminders for ID proofs, training certifications, and background checks
Role-wise workflows with property-level HR dashboard visibility
Reduces paperwork, accelerates joining formalities, and improves workforce readiness
Tangible Benefits for Government Offices
Frequently Asked Questions
Can ShareDocs manage multilingual SOPs and vendor documents?
Yes. The platform supports OCR and search across scanned and native-format multilingual documents.
Can VizTrak differentiate between guest and vendor entries?
Absolutely. You can configure separate workflows and dashboards for guests, vendors, auditors, and support staff.
Is FAMS suitable for tracking movable inventory like trolleys and AV equipment?
Yes. All movable assets can be tagged and tracked across zones and properties.
How fast can we onboard new staff using HRDMS?
Most properties complete onboarding within 24 hours, including ID verification and compliance documentation.
Do these solutions work across multiple properties or franchises?
Yes. All modules are cloud-ready and designed for multi-location operations.
Is mobile access supported for audits and onboarding?
Yes. Mobile apps are available for both asset auditing and staff onboarding workflows.
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Email: info@hridayamsoft.com
Phone: +91-915201 7447/48/49/50
Address:
501, Thakkar Heights,
Village Road, Opposite CEAT Tyres,
Nahur West, Mumbai – 400078, India